The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast was freshly cooked to perfection, providing a good start to my day.” view full review
Spotless Room!
“My room was immaculate, contributing to a comfortable and pleasant stay.” view full review
Accessible Elevator!
“The glass elevator was a highlight, providing a smooth and scenic trip between floors.” view full review
Lovely Atmosphere!
“The decor in the room created a relaxing and welcoming atmosphere, enhancing my overall experience.” view full review
General
Wi-Fi
Room features
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
Show more
Location
Stains Road West-Sunbury Cross-Sunbury,
Sunbury-on-Thames,
United Kingdom,
TW16 7AT,
Surrey
Map view
Stains Road West-Sunbury Cross-Sunbury,
Sunbury-on-Thames,
United Kingdom,
TW16 7AT,
Surrey
City landmarks
Train Station
Hampton and Kempton Waterworks Railway
1.4
km
Thames Street
Sunbury Park Walled Garden
890 m
Church
St Ignatius of Loyola Catholic Church
700 m
Golf Course
Sunbury Golf Club
2.1
km
Sunbury-on-Thames TW16 6AB
Sunbury Park
1.6
km
New Road near to Charlton Village
Liquid Leisure Aqua Park Surrey
2.1
km
57-59 Thames Street The Studio
Riverside Arts Centre Thameside Kitchen
1.9
km
Gym
Elmbridge Xcel Leisure Complex
2.4
km
Park
Bedfont Lakes Country Park
3.2
km
Queen Mary Reservoir
2.7
km
170 Broad Ln
Hatherop Park
2.6
km
Marina
Shepperton Marina
3.0
km
Littleton Farm Squires Bridge Road Littleton
Church of St Mary Magdalene
3.1
km
Fordbridge Rd
Ashford War Memorial
3.1
km
Bedfont Lake
3.1
km
Lord's Bridge Garden
3.2
km
Church
St Erconwalds Roman Catholic Church
3.8
km
Palace
Hampton Court Palace
6.1
km
Bridge
Walton Bridge
3.6
km
Kingston Rd
Fordbridge Park
3.8
km
Church
St Nicholas Church
4.1
km
Carlisle Park
4.0
km
Amusement Park
Thorpe Park Resort
6.4
km
22 Gladstone Ave
Freddie Mercury Blue Plaque
4.0
km
Park
Crane Park
4.2
km
Hurst Park
4.0
km
Hampton Court Road
Garrick's Temple to Shakespeare
4.4
km
Park
Hurst Park Open Space
4.3
km
Nearby
Mall
Sunbury Cross Shopping Centre
100 m
M3
Sunbury Cross Roundabout
390 m
Restaurants
Golden Grill
400 m
33 The Parade Staines Road West
Sunbury Take Away Chinese Food
1.3
km
52 Nursery Road Middx
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
convenient location
attentive service
room maintenance needed
limited natural light
8.2/10
Great
Rooms
7.3
Location
7.2
Service
7.4
Dining
7.0
Guest reviews
8.2/10
based on 20 reviews
8.6
8.6/10 based on 93 reviews
John
United Kingdom,
May
2024
6.6/10
The hotel is conveniently located near major roads, with easy access to transportation. The rooms were above average in my opinion, ensuring a peaceful night's sleep and a well-equipped bathroom. The breakfast was delicious, well-cooked, and with a great menu offering satisfying meals. However, the lack of activities around the hotel and some disappointing dining experiences were notable.
Rooms
8.0
The rooms were above average for me, ensuring a peaceful night's sleep.
Service
6.0
Location
7.0
The hotel is on the junction of two major roads, offering easy access to transportation. However, there isn't much to do around the hotel.
Dining
5.0
Some dining experiences were disappointing, including unorganized service and long waits.
Facilities
7.0
Jonathan
United Kingdom,
April
2024
8.2/10
The hotel is extremely convenient for accessing trains and bus services, making it a great base for both local and London activities. The rooms are cozy and well-equipped, though some maintenance is needed. The hotel offers a peaceful ambiance despite its size. I'd definitely return if in the area.
Rooms
7.0
The rooms are so comfy and had everything we needed, although they were dark and needed some maintenance attention.
Service
9.0
The service was impeccable both at check-in, dinner, and breakfast, enhancing the overall experience.
Location
9.0
The location is perfect for reaching Twickenham for rugby or attractions like Thorpe Park and Chessington. It's also a stone's throw from the train station for easy access to central London.
Dining
8.0
The dining experience was satisfactory, with good quality food, especially enjoyable as kids eat free.
Facilities
8.0
The hotel offers great facilities for guests, making the stay comfortable and convenient.
convenient location
room maintenance needed
Andrew
United Kingdom,
April
2024
6.6/10
The hotel is conveniently located for our needs but lacks nearby attractions. The rooms had a slight worn feel and were cramped for our party size. The dining experience was satisfactory but slow at times. A mixed bag of positives and negatives overall.
Rooms
6.0
The rooms had a slightly worn feel and were cramped for our party size.
Service
7.0
Service was satisfactory.
Location
7.0
The location was convenient for our needs but lacked nearby attractions.
Dining
6.0
The dining experience was satisfactory but slow at times.
Facilities
7.0
Facilities were adequate.
Katie
United States,
March
2024
7.0/10
The hotel room I was initially given wasn't ready, so I had to be allocated a different room at the very top corner of the building, which felt isolated. Despite this, the room was nice and comfortable, albeit dark with hardly any natural light and needed attention with broken hooks. It would have been helpful to have an internal phone for ease of reaching the reception desk in case of an emergency.
Rooms
7.0
The room was nice and comfortable but lacked natural light and needed maintenance.
Service
7.0
The service was good, but it would have been better with quicker responses to room issues.
Location
6.0
The location wasn't ideal for visiting Thorpe Park or Chessington World of Adventures, though it was near a big Tesco. Hopefully, the issues experienced were isolated to the Sunbury location.
Dining
8.0
The dining experience was plentiful and of good standard, especially after a tiring day, although homemade muffins were not to my liking.
Facilities
7.0
The hotel offered plenty of facilities, but improvements in room maintenance are needed.
Mike
United States,
March
2024
7.0/10
The hotel offers a mixed experience with clean and spotless rooms, but the room layout may pose challenges. The service was good overall, but some drawbacks were noted. The location is convenient for various activities, although it may lack some appeal. The dining options are satisfactory with a few minor inconveniences. The facilities meet basic needs but may have limited offerings.
Rooms
8.0
The rooms, though clean and spotless, may not be suitable for all guests due to the layout.
Service
7.0
The service was good, but there were a few issues that detracted from the overall experience.
Location
6.0
The hotel's location suits specific activities but may not offer the best surroundings.
Dining
7.0
The dining experience is generally satisfactory, with some minor inconveniences noted.
Facilities
7.0
The facilities meet basic needs, but there might be limitations in terms of offerings.
Harvey
United States,
February
2024
7.0/10
The hotel is located very close to Sunbury train station and is perfect for theme parks. The rooms are great quality, though mine was at the very top corner of the building, feeling a bit isolated, and could have done with an internal phone for easy access to the reception desk in case of emergencies. The early mornings were peaceful, and the cleanliness was good, despite a few marks on the walls and a small tear.
Rooms
8.0
The rooms were of great quality and clean, with a few marks on the walls. Could have benefited from an internal phone for emergencies. Quiet in the early mornings.
Service
7.0
The service was efficient and helpful.
Location
6.0
The hotel lacked any atmosphere and the food was disappointing on this occasion. However, it provides easy access to theme parks and is conveniently close to Sunbury train station for travel.
Dining
7.0
The dining experience was a bit disorganized, but the food was delicious and perfect for a hard day's rugby watching.
Facilities
7.0
The facilities seemed unorganized but offered tasty food and quick service.
Efficient service
Lacks atmosphere
Colin
United Kingdom,
February
2024
7.8/10
The hotel offers decent rooms with all the necessary amenities, though they could be more generous with coffee and tea. The huge bathroom and comfortable bed were highlights, but the initial temperature was a bit cold. The service was satisfactory overall, with a few minor hiccups. The location seemed pleasant for a brief exploration, and despite some odd payment practices, it is conveniently situated for visits to theme parks and historic sites. The dining experience was enjoyable, especially for the extra cost, and the facilities were adequate for a pleasant stay.
Rooms
8.0
The rooms were a decent enough size and had all the requirements I needed, though a bit stingy with coffee and tea. The bathroom was amazing with a huge size and a nice comfy bed, a little cold upon arrival.
Service
7.0
The service was satisfactory, though with a few minor hiccups.
Location
8.0
The location looked pleasant during my brief walkabout, and it's conveniently situated for visits to theme parks and historic sites, despite some odd payment processes.
Dining
8.0
The dining experience was pleasurable, especially considering the value for the extra cost.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Robert
United Kingdom,
December
2023
7.6/10
The hotel is conveniently located close to shops and within walking distance of the train station. The rooms were a bit cramped with three beds bunched together, making it hard to move around. Despite that, it was quiet, comfy, and had an extra bed blocking the bathroom entry, which was inconvenient. The dining experience was superb with plenty of choices, but service could be slow at times. The location is good for visiting popular attractions like Thorpe Park and offers secure parking. On the downside, there isn't much to do around the hotel, especially at night. The facilities were well-maintained and the furnishings were excellent, providing a first-class experience.
Rooms
6.0
The rooms were a bit cramped with three beds close together, making movement difficult. The extra bed in front of the bathroom was inconvenient.
Service
7.0
The dining experience was superb with plenty of choices, but service could be slow at times.
Location
8.0
The location is good for sightseeing in Central London and visiting attractions like Thorpe Park, but there isn't much to do around the hotel, especially at night.
Dining
8.0
The dining experience was excellent with more than enough choice but service could be slow at times.
Facilities
9.0
The furnishings and facilities were of first-class quality, providing a luxurious experience.
Brian
United Kingdom,
December
2023
7.8/10
My stay at the hotel was pleasant overall. The rooms were spacious and well-equipped, although there was some confusion during the check-in process. The location was excellent, just a short walk from Sunbury on Thames rail station, making it convenient for transportation. The dining experience varied from fantastic to disappointing at times. The facilities were good, but there were some aspects that could be improved.
Rooms
8.0
The room was amazing with a huge bathroom and a nice comfy bed. It was made up as we had requested for a family of four, with enough towels and pillows for everyone.
Service
7.0
The service was pleasant, and the room was made up as requested for a family of four with enough towels and pillows for everyone.
Location
9.0
The location was very good, with easy access to transport links and being in between Chessington and Legoland. It was also close to Kempton Park and convenient for travel to London.
Dining
7.0
The dining experience varied, with substantial starts to each day and delicious evening meals. However, there were occasions where the food was not up to standard.
Facilities
8.0
The hotel facilities were good, providing a comfortable stay. However, there were some inconsistencies in the dining quality.
spacious rooms
inconsistent dining
Charles
United Kingdom,
November
2023
6.6/10
I found the hotel to be very convenient for our family trip, with spacious rooms that had individual thermostats for control but took a bit long to warm up. The beds were somewhat uncomfortable and caused some back pain. The location was ideal for visiting Legoland, Chessington, and Thorpe Park, although the view from our room was not so great with council flats. Despite some disappointments in the dining experience, the stay was better than expected for the price.
Rooms
7.0
The rooms were a lovely size for a family of four and had their own thermostat for warmth control, though it took a while to warm up initially. The bed was a bit uncomfortable and hurt my back.
Service
7.0
The service was decent overall.
Location
8.0
The location was perfect for our amusement park visits and convenient for traveling to Twickenham or London, but the surrounding view was not the best.
Dining
5.0
The dining experience was very disappointing this time, especially after previously enjoying great meals at the restaurant. The menu and food quality were subpar, making it a letdown compared to previous visits.
Facilities
6.0
The facilities were adequate but nothing extraordinary.
Convenient location for theme parks
Uncomfortable bed
Greg
United States,
November
2023
6.6/10
The hotel had everything we needed, but felt a bit grubby and dark. Great for families. Service was excellent. Ideal location for Hampton Court and Thorpe Park, but lacking atmosphere. Dining experience was a bit chaotic, but breakfast was lovely. Facilities were adequate.
Rooms
7.0
The quad room felt a bit grubby and dark, lacking natural light, but it had everything we needed for our family.
Service
9.0
The service was excellent, with helpful staff making our stay enjoyable.
Location
6.0
The location was perfect for our needs, near Hampton Court and Thorpe Park, but lacked atmosphere and could get busy at night.
Dining
5.0
Breakfast was lovely, but the dining experience was chaotic and food was poorly cooked and cold.
Facilities
6.0
The facilities were adequate for our stay, nothing extraordinary but sufficient.
Ronald
United Kingdom,
November
2023
6.2/10
The hotel had a mix of pros and cons. Despite the noise from moving furniture and voices which led to a room change, the cleanliness and size of the rooms with spotless white linen were good. The hotel not being ready on arrival was a drawback.
Rooms
6.0
The rooms were clean and ok sizewise with spotless white linen. The noise from moving furniture and other unidentified sounds was disruptive, prompting me to request a room change late at night.
Service
7.0
The service was efficient after the initial room allocation issue. The staff was accommodating.
Location
5.0
The location was convenient due to its proximity to Sunbury train station for easy travel to London and Surrey. However, the surroundings lacked atmosphere and the food quality was disappointing on this visit.
Dining
6.0
The dining experience was mixed. Despite previous positive experiences, this time the menu was poor and the food disappointing. However, the Mediterranean dishes were decent.
Facilities
7.0
The facilities were standard for this hotel chain. However, some aspects like noise insulation could be improved.
Ray
United States,
October
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were clean and well-equipped with lovely soft towels, although the beds were too low for a disabled user and back-breaking for the carer. The location was ideal for my visits to Chessington and Legoland, but it was not the best. The dining experience was good overall, with tasty food at the usual Premier Inn standards, but the service seemed unorganized at times.
Rooms
8.0
I found the rooms to be lovely with great soft towels, but the layout with three beds bunched together could be improved.
Service
7.0
The service was good, although there were some moments of chaos in the dining area.
Location
6.0
The hotel's location was convenient for my trips to various attractions, but it was not the best in the area.
Dining
7.0
The dining experience was mixed, with tasty food but some issues with organization and cleanliness in the seating area.
Facilities
7.0
The hotel had decent facilities overall, but some areas, like the dining space, could use improvement.
Clean rooms
Room layout
John
United States,
October
2023
7.8/10
I found the hotel to be quite cozy and clean, with very comfortable beds in the rooms. However, the lack of natural light made it a bit dark, and some maintenance issues needed to be addressed. The location was convenient for getting around the area, though the initial payment process felt a bit odd. The dining experience was delightful with a good variety of tasty dishes served. Overall, a decent stay with a few minor drawbacks.
Rooms
7.0
The rooms were clean and the beds were very comfortable, but they lacked natural light and needed maintenance attention.
Service
8.0
The service was friendly and attentive.
Location
8.0
The hotel's location was convenient with access to various public transport connections and attractions nearby.
Dining
9.0
The dining experience was fantastic with a good selection of well-cooked dishes.
Facilities
7.0
The facilities were satisfactory with everything needed for a comfortable stay.
Lisa
United States,
October
2023
8.6/10
The hotel was clean and quiet, offering enough towels and pillows for everyone. The service was excellent, and the location was convenient for various attractions. The dining experience provided the best breakfast in a long while, and the facilities were enjoyable.
Rooms
8.0
The room was spotless and very quiet, with ample towels and pillows for everyone, even though it was a bit cramped with three beds.
Service
9.0
The service was top-notch, making the stay pleasant and comfortable.
Location
9.0
The location was handy for all the places we wanted to visit, excellent for Twickenham, with easy access to shopping centers and theme parks.
Dining
9.0
The dining experience was enjoyable, boasting the best hotel breakfast in a long while.
Facilities
8.0
The facilities were probably one of the better experiences I've had, offering secure parking and a satisfying experience.